Service Management Specialists

we assist organisations to increase efficiency through innovative workflow-enabled technology solutions.

ServiceNow Partner

With a vision to help Customers realise and leverage the true power of the NOW platform.

Our Services

We have built a team of passionate consultants who truly care about achieving quality outcomes. Understanding the distinct requirements and nuances of Telecoms operations is at the core of our services portfolio that provides a range of consulting and implementation services that embrace ITIL and TM Forum best practices and standards, Microservices and Cloud.

Industry Consulting Services

Newflow provides industry specialist process and technology consulting services.

Our Consulting Services cover the following:

  • Executive level consulting on Telecoms industry-leading practice
  • Business case analysis to support transformation activities
  • Maturity assessment benchmarking against accepted Industry Best Practices and Standards
  • Technology-focused consulting advising on topics such as legacy system transition, market-leading B/OSS systems, industry adoption of Microservices and DevOps approaches.

Implementation Services

Prime contract delivery and specialist services to partners.

Our Implementation Services cover the following:

  • End-to-end project delivery using Agile Methodology approaches and tools
  • Project Management
  • Business Requirements Analysis
  • Solution Design
  • Solution Build
  • Solution Testing
  • Performance Testing
  • Training