Custom Developed ESM Solutions

Built on the ServiceNow, Servicely and Workwide Platforms.

Service Management Specialists

Increasing efficiency through innovative workflow-enabled technology solutions.

Simple. Flexible. Efficient

Service Management Solutions for all Industries.


Artificial intelligence vs Human Intelligence

Augmented intelligence is the buzzword these days. It seeks to have the best of both artificial and human intelligence. The premise is that artificial intelligence was devised to help humans increase their productivity and not overpower them. It tries to strike a...

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Achieving the Ultimate Business Advantage with Automation

The days of manually completing tasks are over — the future is all about automation. From automating customer service inquiries to collecting and managing data, automation means businesses can do more with less effort. Indeed, automated workflows and processes can...

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Embrace Automation, Hit KPI’s and Keep Your Job

It’s crunch time! With users demanding exceptional customer experience at lightning speed, you’ve reached the point where you adapt or lose your job!Requests come into your IT department every day. These repetitive tasks are soul-crushing, boring and time consuming....

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