The Benefits of Managing Your Remote Workforce

The Benefits of Managing Your Remote Workforce

Companies are increasingly relying on remote workers to help them save money and take on extra tasks. There are also several benefits to managing a remote workforce, including better communication and collaboration, reduced stress levels, and the ability to work from...
Artificial intelligence vs Human Intelligence

Artificial intelligence vs Human Intelligence

Augmented intelligence is the buzzword these days. It seeks to have the best of both artificial and human intelligence. The premise is that artificial intelligence was devised to help humans increase their productivity and not overpower them. It tries to strike a...
Embrace Automation, Hit KPI’s and Keep Your Job

Embrace Automation, Hit KPI’s and Keep Your Job

It’s crunch time! With users demanding exceptional customer experience at lightning speed, you’ve reached the point where you adapt or lose your job!Requests come into your IT department every day. These repetitive tasks are soul-crushing, boring and time consuming....